International patient support · English

Email our international team

International patient services

You focus on your health.
We coordinate the rest.

One dedicated contact helps organise the medical and practical details of your journey to Esencan Hospital in Istanbul.

How it works

A clear journey,
step by step.

Medical decisions remain between you and your physician. Our international patient team makes the process around those decisions easier to understand and manage.

01

Send your request

Tell us the treatment you are considering and where you will be travelling from.

02

Medical review

We explain which medical information is needed and arrange a specialist review.

03

Your personal plan

You receive clear information about the proposed care pathway and practical arrangements.

04

Travel coordination

Your coordinator aligns appointments, transfers and accommodation with your treatment plan.

05

Treatment in Istanbul

Your international team supports communication throughout admission, treatment and discharge.

06

Follow-up at home

We stay in touch and help coordinate the follow-up instructions provided by your clinical team.

Coordinated support

The practical details, handled with care

Medical coordination

Specialist review, appointment planning and clear preparation guidance.

Language support

International patient consultants help you navigate communication and logistics.

Airport transfer

Transfers can be coordinated between the airport, hotel and hospital.

Accommodation

Hotel options are arranged to suit the timing and needs of your care plan.

Hospital admission

Your coordinator supports the practical steps around admission and discharge.

Aftercare

Follow-up guidance continues after you have returned home.

Start your journey

Your dedicated coordinator is one message away.

Send a short request and our international patient team will explain what is needed for a specialist evaluation.

Free medical evaluation

Start with a personal care plan

Tell us what you’re considering. Our international patient team will contact you to explain the next steps.

Please do not share confidential medical records in this form. Our coordinator will explain the secure next step.