This guide supports informed planning and does not replace advice from your own physician or the clinical team responsible for your treatment.
Create a one-page health summary
Start with your full name, date of birth, main treatment question and a short timeline of the problem. Include diagnosed conditions, previous operations, allergies, smoking status and any past problems with anaesthesia.
- Current diagnoses
- Previous operations and dates
- Medication names and doses
- Allergies and reactions
- Relevant family or pregnancy history when requested
Send usable reports and imaging
Photographs of paper reports can be difficult to read. Whenever possible, send the original PDF report. For CT, MRI and other scans, the original DICOM files contain more information than screenshots. The international team will tell you how to transfer large files.
- Include the test date and facility
- Keep images and reports together
- Do not edit or enhance clinical images
- Ask whether reports need translation
Take treatment-specific photographs carefully
For hair, dental or plastic-surgery enquiries, photographs may help the initial review. Use natural light, a plain background and the angles requested by the team. Photographs support planning but cannot show every aspect of anatomy or health.
- Avoid filters and portrait effects
- Use recent photographs
- Follow the requested angles
- Do not include identity documents in clinical photographs
Protect your medical information
Medical information is sensitive. Do not post records publicly or send them to unverified social-media accounts. Begin with the hospital’s official contact channel and ask how detailed records should be transferred securely.
Common questions
Frequently asked questions
Can I send records in my own language?
Ask the international patient team. Some reports may need translation so the clinical team can review them accurately.
Are photographs enough for a final diagnosis?
No. Photographs can support an initial review, but diagnosis and the final treatment plan require appropriate clinical assessment.
Should I send my passport with medical photographs?
Do not combine identity documents with clinical photographs. The coordinator will explain when and how identification is required.
Editorial responsibility: Esencan Hospital International Patient Services
Last updated: 17 August 2026
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